Payment Methods


Effective Date: July 14, 2026

At Girlhaven, we are committed to providing secure, transparent, and reliable payment options for every customer. This Payment Methods Policy explains the payment methods we accept, how payments are processed, payment security, authorization procedures, and related information for purchases made through girlhaven.store.

Summary

  • All prices are displayed in U.S. Dollars (USD).
  • We currently accept PayPal and Venmo.
  • Payment must be successfully authorized before an order can be processed.
  • Orders are not shipped until payment has been approved.
  • No hidden payment processing fees are charged by Girlhaven.
  • Payments are processed through secure third-party payment providers.
  • We do not store complete payment card information on our servers.
  • Customer support is available Monday – Saturday, 8:00 AM – 7:00 PM Eastern Time (ET).

Accepted Payment Methods

Girlhaven currently accepts the following payment methods:

  • PayPal
  • Venmo

Only the payment methods displayed during checkout are available for use.

Currency

All transactions on girlhaven.store are processed in:

United States Dollar (USD)

If your financial institution uses a different currency, exchange rates and any applicable conversion fees are determined by your payment provider.

Payment Authorization

Before an order can be processed, payment must be successfully authorized.

Authorization may include:

  • Payment verification
  • Fraud prevention review
  • Security validation
  • Availability of sufficient funds

If authorization cannot be completed, the order may be delayed, declined, or canceled.

When Payment Is Collected

Payment is collected when you complete the checkout process and your payment has been successfully authorized.

Orders will not enter preparation until payment has been approved.

Payment Security

We take payment security seriously.

Payments are processed using secure, encrypted technology through trusted third-party payment providers.

Girlhaven does not store:

  • Complete payment card numbers
  • Card security codes (CVV/CVC)
  • Payment account passwords
  • PayPal login credentials
  • Venmo login credentials

Sensitive payment information is handled directly by the payment provider.

Pricing Transparency

All product prices are clearly displayed before checkout.

During checkout, customers will see:

  • Product price
  • Shipping fee
  • Applicable taxes (when required)
  • Final order total

Current shipping fee:

Standard Shipping: $6.99 per order

No hidden payment handling or processing fees are added by Girlhaven.

Taxes

Applicable sales taxes are calculated according to federal, state, and local tax requirements based on the delivery destination.

The final amount payable is displayed before payment is submitted.

Failed or Declined Payments

A payment may fail or be declined for reasons including:

  • Insufficient funds
  • Payment authorization failure
  • Incorrect payment information
  • Security verification failure
  • Restrictions imposed by the payment provider
  • Suspected fraudulent activity

If a payment cannot be completed, no order will be processed until successful payment is received.

Fraud Prevention

To help protect our customers and business, certain orders may be subject to additional verification.

We reserve the right to:

  • Request additional verification
  • Delay order processing
  • Decline payment
  • Cancel an order when fraudulent activity is suspected

These measures help ensure a secure shopping experience.

Refunds

Approved refunds are processed in accordance with our Return & Refund Policy.

When applicable:

  • Refunds are issued to the original payment method whenever possible.
  • Approved refunds are processed within 7 business days after the returned item has been received and approved.
  • The time required for funds to appear in your account depends on your payment provider.

Payment Errors

If you believe you have been charged incorrectly, please contact us as soon as possible.

Please include:

  • Order number
  • Full name
  • Email address
  • Description of the issue

We will investigate and work toward a prompt resolution.

Payment Availability

Accepted payment methods may change from time to time.

Any updates will be reflected on our website and during the checkout process.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate payment information.
  • Ensuring sufficient funds are available.
  • Reviewing order details before submitting payment.
  • Using only payment methods that they are authorized to use.

Privacy

Payment-related information is used only to:

  • Process transactions
  • Verify payments
  • Prevent fraud
  • Complete orders
  • Provide customer support
  • Comply with legal obligations

Personal information is handled in accordance with our Privacy Policy.

Girlhaven does not sell customer payment information or personal information to third parties.

Contact Information

Girlhaven

Website: girlhaven.store

Address:

60 3rd St
Hamden, CT 06514-4714
United States

Email: support@girlhaven.store

Support Hours:

Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)