Shipping Policy

Effective Date: July 14, 2026

Welcome to Girlhaven. This Shipping Policy explains how we process, prepare, and deliver orders placed through girlhaven.store. We are committed to providing accurate shipping information, transparent pricing, and reliable delivery services for every customer.

Summary

Shipping is available only within the United States.
We do not offer international shipping.
Orders placed before 5:00 PM Eastern Time (ET) on business days enter processing on the same business day whenever possible.
Orders placed after 5:00 PM ET, on weekends, or on U.S. public holidays begin processing on the next business day.
Order preparation takes 1–2 business days (Monday–Friday).
Delivery usually takes 2–6 business days (Monday–Friday) depending on the destination.
Standard shipping is $6.99 per order.
No additional taxes are charged on shipping.
Orders are shipped using USPS, UPS, or FedEx.
Shipping is available only to valid residential and commercial addresses located within the United States.

Shipping Coverage

Girlhaven currently ships only to addresses located within the United States.

We do not ship to:

International destinations
APO/FPO/DPO addresses (unless otherwise specified during checkout)
Countries or territories outside the United States

If an order is placed with an address outside our shipping area, the order may be canceled and refunded.

Order Acceptance Deadline

Our daily order acceptance deadline is:

5:00 PM Eastern Time (ET)

Orders received:

Before 5:00 PM ET on a business day are processed as soon as possible.
After 5:00 PM ET are considered received on the next business day.

Orders placed on Saturdays, Sundays, or U.S. public holidays begin processing on the next business day.

Submitting an order does not guarantee immediate shipment. All orders are subject to payment verification, inventory availability, and fraud prevention review when necessary.

Order Preparation

Preparation includes:

Payment verification
Product quality inspection
Order verification
Secure packaging
Shipping label creation

Preparation time:

1–2 business days (Monday–Friday)

Business days exclude Saturdays, Sundays, and U.S. public holidays.

Shipping Methods

Orders are shipped using one of the following carriers:

USPS
UPS
FedEx

The shipping carrier is selected based on destination, package size, carrier availability, and operational efficiency.

Carrier selection cannot be guaranteed or requested unless specifically offered during checkout.

Shipping Rates & Delivery Time

Shipping Service	Coverage	Processing Time	Transit Time	Shipping Fee
Standard Shipping	United States (Domestic Only)	1–2 Business Days (Mon–Fri)	2–6 Business Days (Mon–Fri)	$6.99 per order (Tax Free)

Delivery Notes

Delivery times are estimates.
Many orders may arrive earlier than expected.
Delivery times vary depending on the destination within the United States.
Carrier delays caused by weather, natural disasters, transportation disruptions, holidays, or other circumstances beyond our control may extend delivery times.

Shipping Cost

A flat shipping fee applies to every order.

Standard Shipping: $6.99
Shipping tax: No additional shipping tax
No hidden handling fees
No additional packaging fees

The shipping cost is displayed during checkout before payment is completed.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing:

Order number
Shipping carrier
Tracking number (when available)
Shipment confirmation

Please allow carrier systems time to activate tracking information after shipment.

Delivery Information

Customers are responsible for providing:

Accurate shipping address
Correct recipient name
Valid contact information

Girlhaven is not responsible for delays or delivery issues resulting from:

Incorrect addresses
Missing apartment or suite numbers
Customer input errors
Refused deliveries
Failed delivery attempts
Inaccessible delivery locations

Additional shipping charges resulting from incorrect address information may be the customer's responsibility.

Undeliverable Packages

A shipment may be returned if:

The address is invalid.
Delivery is refused.
Multiple delivery attempts fail.
The package cannot be delivered.

If a package is returned:

We will contact the customer.
Reshipping charges may apply.

If the order is canceled after return, any applicable shipping costs may be deducted from the refund where permitted by law.

Lost or Delayed Shipments

If your shipment appears delayed:

Check the tracking information.
Allow additional time during periods of high shipping volume.
Contact the shipping carrier when appropriate.
Contact our customer support if assistance is needed.

If a shipment is confirmed lost by the carrier, we will work with the carrier to determine an appropriate resolution, which may include a replacement or refund where applicable.

Damaged Deliveries

If your package arrives damaged:

Contact us promptly after delivery.
Keep the original packaging.
Provide photographs of:
- The shipping box
- Packaging materials
- Damaged product(s)

This information helps us investigate and resolve shipping claims efficiently.

Multiple Shipments

When an order contains multiple products, items may occasionally be shipped separately to improve delivery efficiency.

No additional shipping charge will be applied for split shipments initiated by Girlhaven.

Shipping Restrictions

We reserve the right to delay, refuse, or cancel shipments when necessary due to:

Inventory shortages
Payment verification issues
Suspected fraud
Carrier service limitations
Government restrictions
Events beyond reasonable control

Customers will be notified if these situations affect their order.

Customer Responsibilities

Customers should:

Review shipping information before completing checkout.
Monitor shipment tracking.
Ensure someone is available to receive deliveries when required.
Contact us promptly regarding delivery concerns.

Privacy

Shipping information is used solely for purposes including:

Order fulfillment
Shipping label creation
Carrier communication
Delivery confirmation
Customer support

Customer information is handled in accordance with our Privacy Policy and applicable privacy laws. We do not sell personal shipping information to third parties.