Privacy Policy

Effective Date: July 14, 2026

Welcome to Girlhaven. Your privacy is important to us. This Privacy Policy explains how girlhaven.store collects, uses, stores, shares, and protects your personal information when you visit our website, create an account, place an order, contact customer support, or otherwise interact with our services. By using this website, you acknowledge that you have read and understood this Privacy Policy.

Summary

We collect only the information necessary to provide our products and services.
We use your information to process orders, provide customer support, improve our website, and comply with legal obligations.
We do not sell your personal information.
We use cookies and similar technologies to improve website functionality and analyze website performance.
Personal information is protected using appropriate administrative, technical, and organizational security measures.
You may request access to, correction of, or deletion of your personal information, subject to applicable law.
We retain personal information only for as long as necessary to fulfill legitimate business and legal purposes.
This website is intended for customers located within the United States.

Who We Are

Girlhaven operates an online store offering apparel, including:

Dresses
Jackets
Skirts

Website:
girlhaven.store

Business Address:
60 3rd St
Hamden, CT 06514-4714
United States

Customer Support:
Email: support@girlhaven.store
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM Eastern Time (ET)

Information We Collect

Depending on how you use our website, we may collect the following categories of information.

Information You Provide

When you interact with our website, you may provide:

Full name
Billing address
Shipping address
Email address
Telephone number
Payment information (processed securely through payment providers)
Order history
Customer support communications
Product reviews submitted voluntarily

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Website activity
Referral website
Date and time of access
Session information
Cookie identifiers

Information From Third Parties

We may receive limited information from trusted service providers, including:

Payment processors
Shipping carriers
Fraud prevention providers
Analytics providers

These providers only share information necessary to complete requested services.

How We Use Your Information

We use personal information to:

Process and fulfill orders
Verify payments
Arrange shipping and delivery
Provide customer support
Respond to inquiries
Send order confirmations
Provide shipping updates
Process returns and refunds
Improve website performance
Prevent fraud and unauthorized activity
Maintain website security
Comply with applicable legal obligations

We use your information only for legitimate business purposes and as permitted by applicable law.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember shopping cart contents
Maintain user sessions
Save website preferences
Improve website performance
Analyze website traffic
Detect fraudulent activity
Enhance website security

Some cookies are necessary for the website to function properly.

You may adjust your browser settings to manage or disable cookies. Disabling certain cookies may affect website functionality.

Marketing Communications

If you choose to subscribe, we may send promotional emails regarding:

New products
Special offers
Store announcements

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in each email or by contacting us.

Transactional communications related to your orders may still be sent when necessary.

Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted third parties only when necessary to operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Fraud prevention services
Analytics providers
Customer support platforms
Legal authorities when required by law

These providers receive only the information necessary to perform their services.

Payment Security

Payments are processed through secure third-party payment providers.

Girlhaven does not store complete payment card numbers or payment security codes on its servers.

Payment information is transmitted using encrypted connections.

Data Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information from:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

Although no method of transmission or storage is completely secure, we continuously work to protect your information using commercially reasonable security practices.

Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Maintain business records
Resolve disputes
Comply with tax, accounting, and legal obligations
Enforce our policies

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Request information about how your data is processed.
Withdraw consent where processing is based on consent.
Object to certain types of data processing where permitted by law.

To exercise your rights, please contact us using the information provided below.

We may request reasonable verification of your identity before processing your request.

Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete that information.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

International Visitors

Girlhaven sells products only within the United States.

If you access our website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.